Factory-Discount cycles & WEBBIKES.co.uk Information

www.WEBBIKES.co.uk - - - - OVER 2000 BIKES available -phone 4 details

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About Us Factory-Discount cycles & WEBBIKES.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at chris@factory-discountcycles.co.uk.

Our Contact details:

Factory-Discount cycles & WEBBIKES.co.uk

5 Northgate

Sleaford

Lincolnshire

NG34 7BH

United Kingdom

Phone:01529 414511 01529414511

Email: chris@factory-discountcycles.co.uk

VAT Registration Number: 727 9069 01

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa, Mastercard and Switch. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, snail mail or over the Internet.

Shipping And Handling Shipping And Handling Please be aware that for orders upto 3kg there is a £3.75 courier/delivery charge. Bicycles are subject to a min / £6.95 courier/delivery charge per cycle. (Free on all orders over £1000) For overseas or non-mainland orders , please phone for a quote !

Please note warrany claims will only be validated by a full inspection of the bike. (carriage to be paid for by the customer)

Delivery Schedule We deliver your order right away. We will normally send your order to you in 7 business days .

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added..

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

All credit Card transactions are processed by Riversidecycles

Guarantee Guarantee All products are covered by the manufacturers full warranty and this differs between manufacturers. However, full guarantee information is provided with each cycle and you are urged to read and understand the terms. If you undertake any unauthorised repair work to your cycle, you may invalidate your guarantee.

Please note all bikes should be set up by a proffesional person to validate warranty also inrespect to any liability claim - otherwise the liability will remain with the manufacturer

Reaching Us If you need to reach us, please email us on chris@factory-discountcycles.co.uk, alternatively, you can call on International +44 <phone without first zero>) 01529414511 or write to us at 5 Northgate Sleaford Lincolnshire NG34 7BH United Kingdom

Privacy Policy Factory-Discount cycles & WEBBIKES.co.uk do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Returns Policy Factory-Discountcycles.co.uk want you to be comfortable ordering online and have therefore developed a policy that provides you, the shopper, with peace of mind. Here's how it works:

You must notify Factory-Discountcycles.co.uk within 7 days of receipt of the goods if you intend to return/cancel all or part of your order. This must be done via the Telephone, Email or Letter and have received a reply from Factory-Discountcycles.co.uk in acknowledgement.

Cancellation. If you wish to cancel your order courier delivery charges for returned goods will be charged at cost to you. Goods must be returned un-used and in the original packaging. Damage incurred through the use of incorrect packaging will be charged at cost.

Where incorrect, damaged or faulty goods have been supplied, these will be replaced at no charge to you. Subject to goods being in original packaging and un-used in any way.

Refunds will be processed upon proper receipt of any return. Your statutory rights are not affected.

If however goods are received in good condition and you have had a change of mind or an incorrect size bike has been ordered and there is no error on our behalf then a 10% handling charge will be applied to put the bike back in stock, charges include administration and carriage to which we subsidise

Remittance Terms All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

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